Our Story

Be Informed. Be Smart. Be Sure.
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Working Hours

Monday - Friday 09:00AM-17:00PM
Saturday - Sunday CLOSED

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info@brillianthospitality.com

(+44) 207 2564022

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Operations

Smooth running of day-to-day operations is crucial to a successful hotel.

Throughout our day-to-day operations, we keep our clients’ goals and objectives in mind and believe that by taking care of our employees, our employees will take care of our guests.

 

Our services include, but not limited to:

  •  Strategic planning to achieve the budgets
  •  Benchmarking against competitors
  •  Health and Safety procedures
  •  Customer service delivery by leading from the front
  •  Implementing proper reporting procedures at all levels
  •  Reviewing product and service delivery standards by forming a Quality Circle (A team including GM, Housekeeping and Maintenance)
  •  Control of operational costs through proper audit control procedure
  •  Forecasting at all revenue outlets